Privacy Policy

At Nova we are committed to protecting and respecting your privacy. This policy outlines details of the information that we collect, store and process, and the measures we take to protect and safeguard this information.

Who are we?

NeuroNav Ltd. is a limited company registered in the UK, NeuroNav Ltd. trades as NeuroNav (Company number 12498030) with registered address 57 Jordan Street, Liverpool, Merseyside, United Kingdom, L1 0BW. For the purposes of this privacy policy, NeuroNav is the ‘Data Controller’ and assumes that role under the UK and European Law.

NeuroNav is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. Our processing basis for this communication is Consent, which you will be requested for at the time you submit the form which includes the following information:

First Name
Last Name
Email address
Institution
Speciality
Grade/role
Project name
Idea and purpose
Region of focus
Methods
Supporting partners

Your email address will be used to contact you to directly answer your general enquiry. Our processing basis for this communication is consent, which you will be requested for at the time you submit the form.

How long do we hold data for?

NeuroNav only retains data for as long as it is strictly required. This means data that you provided through the Partnership form will be held for as long as you want to be contacted about our product. If you opt out of communications your data will be held for 12 months and then deleted.

Who has access to your data?

We won’t share or sell your information or allow the use of your information for marketing from third parties, however we may share relevant information with our suppliers to help us deliver our services to you.

NeuroNav may share data with 3rd party suppliers working on our behalf – this includes contractors, agents and other subcontractors who work for NeuroNav to provide services and complete tasks for the delivery of our service. Where such a relationship is in place there are contractual safeguards in place to protect your information. NeuroNav will only share data that is relevant to the tasks being completed and to the delivery of service to you, and where possible the data will be anonymised. None of these organisations and individuals are permitted to use the data for any other purpose.

At any time you are free to remove consent by contacting us at info@neuronav.ai.

How will we keep your data secure?

All of our services run over HTTPS using TLS ensuring data transmitted between the application/website and our servers is secure. We take lengths to ensure that the network environment in which the application/website is hosted is kept secure by following best practices and ensuring that security updates are applied in a timely fashion.

How do we support your rights?

We will not contact you for marketing purposes by email unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: info@neuronav.ai.

The accuracy of your information is important to us. If you change your email address, or any of the other information we hold is inaccurate or out of date, please email us at info@neuronav.ai.

You have the right to ask for a copy of the information NeuroNav holds about you. We will provide any information free of charge, please email info@neuronav.ai with a copy of a valid ID (passport or driving license).

Right to remove consent

Where we rely upon your consent to perform data processing we allow you to revoke the previously granted consent by contacting us at info@neuronav.ai whereupon we will comply with your request.

Use of cookies

Like many other websites and apps, NeuroNav uses cookies. Cookies are small pieces of information sent by an organisation to your computer or device and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better, more personalised service.

It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.

First-party cookies set for other services

Google Analytics

Our site uses Google Analytics, a web analytic service provided by Google, Inc. Google Analytics uses javascript ad cookies to help us analyse how visitors use the site. For more information on Google Analytics cookies, visit www.google.com/policies. To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout. This allows you to download and install a Google Analytics cookie-free web browse

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HotJar

Hotjar is an analytics and feedback tool that we use to understand how our website is used and improve usability. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information.
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Contact Us

We can be reached with any inquiries by email:

Email: info@neuronav.ai
NeuroNav Ltd
57 Jordan Street, Liverpool, Merseyside, United Kingdom, L1 0BW